
General Information & Policies
We appreciate your interest in PreGel CANADA and our products. If you share our passion for creating great gelato, sorbetto, frozen yogurt, pastries and frozen desserts, and want to turn that passion into a successful business, then you are in the right place! With ten years of experience training students in the artisan world of gelato, you can be confident that you will leave our school with a wide-range of knowledge, confidence and support necessary to be successful in the gelato, pastry and specialty desserts business.
Program Overview
Our classes are designed for beginners and experienced students alike. Our Introductory Gelato and Special Classes stress the core concepts and give a broad understanding of the business, while our Advanced Gelato Classes expand on those core concepts and are designed for students looking to master specific skills and knowledge. But in all cases, our signature approach has been to provide students with both a solid classroom learning experience and hands-on instruction. It is our personal goal to make sure that no one leaves our classes disappointed or ill-equipped to succeed in their business.
Typical Class Structure
As a general rule, classes last seven hours and normally run from 9:00 a.m. to 4:30 p.m. However, make sure to check the curriculum of each class for the detailed information. The classes consist of two parts: classroom theory and hands-on participation. Our instructors are always available during breaks if you'd like to go over the class topics or discuss your individual needs.
Consecutive-Day Classes
Please note that many of our Special Classes are offered on consecutive days. This means that rather than coming for only one or two days of training, we recommend you to enroll in an Introductory or Advanced Gelato Class, making it convenient and flexible.
Prerequisites
Most of our classes do not have prerequisites. However, if you are new to gelato and specialty desserts we highly recommend starting with an Introductory Gelato Class or Special Classes.
Advanced Gelato Class is applicable for those who have some experience making gelato and want to master their skills and become a true creator. Advanced Gelato Class is available for PreGel CANADA customers only.
Our Instructors and Classroom Assistants
Attendees are encouraged to explore the world of gelato and frozen desserts under the guidance of our distinguished instructors. The most famous chefs and experts in the field will bring all of their experiences to the classroom. One or more assistants are also assigned to each class to complement the instructor.
Awarding of Certificates and Diplomas
A Certificate of Completion is awarded to each student completing an Introductory Gelato or Special Class. The certificate affirms that each student has passed a test and reached a specific standard of knowledge.
A diploma, an official document issued by PreGel CANADA, is awarded to those students who have successfully completed an Advanced Gelato Class and passed the exam.
Equipment
Our fully-equipped Training Facility has a variety of the batch freezers, display cases, blast freezers and soft serve machines that will give you a great opportunity to choose from the latest technologies in the business.
Recipes
Recipes and instructions are provided for class use and are encouraged to be taken home.
Leftovers
At the end of class leftovers may be taken by students in plastic to-go containers.
Clothing
We suggest you dress in comfortable, casual clothing and flat, comfortable shoes. You may not wear open-toed shoes or sandals. PreGel will provide aprons.
Hygiene
Make sure to wash and sanitize your hands every time before making any product in the kitchen.
Cellular Phone Policy
Cellular phones must be turned off or placed on silent at all times while class is in session. While we request that you do not talk on your phone during class, you may do so if necessary in the hallway, outside of the classroom or kitchen. Cellular phones are permissible during the scheduled break periods.
General Policies
Class Fees
All of the PreGel CANADA classes are completely FREE of charge! It has always been a part of our legacy and commitment to our students. PreGel also offers lunch during training classes.
Cancellation
In case you are unable to attend a scheduled class, please let us know as soon as possible (preferably one week ahead of time). PreGel CANADA reserves the right to cancel our classes. In case of cancellation, all students will be notified a week in advance.
Photographs and Videos
No recordings, audio or video are permitted during the classes. You are welcome to take photographs inside Training Center. Photographs of anything outside of the designated Training Center are prohibited.
Allergens
If you have any allergic reactions to certain foods or ingredients please let us know before the start of the class.
Alcoholic Beverages
Alcoholic beverages may be used in certain classes for sorbetto production. However, outside alcohol cannot be brought into the classes. School participants may be asked to present identification to prove that they are of legal drinking age and will be held responsible for limiting their consumption of alcohol to safe amount. Pregnant women, people who will be driving, and people on certain medications should not consume alcohol.
Smoking
No smoking of tobacco products is permitted within the PreGel facilities or on the property at any time.









